FREQUENTLY ASKED QUESTIONS

What is Guiding Paw?

Guiding Paw is a daily pet training app built by professional trainers that guides dog and cat owners through a structured, step-by-step training program. Instead of Googling random tips or paying hundreds of dollars for in-person sessions, you get a complete training system in your pocket that you can follow at your own pace, every single day.

Is Guiding Paw for dogs, cats, or both?

Both! We have training programs and daily guidance designed specifically for dogs as well as cats. During onboarding you tell us what kind of pet you have and we customize your experience accordingly.

Do I need any prior training experience to use the app?

Not at all. Guiding Paw is designed for everyday pet owners with zero training background. Every lesson is explained clearly and walks you through exactly what to do, why you're doing it, and what to expect from your pet.

Is Guiding Paw created by real professional trainers?

Yes. Every program, lesson, and piece of guidance inside the app was built by professional dog and cat trainers with real-world experience. This is not AI-generated generic advice — it is a proven training system that has been used with real clients.

What training programs does Guiding Paw offer?

We currently offer three programs:

The 6-Week Standard Program for dogs and cats of any age covering leash manners, foundational obedience, e-collar introduction, recall, generalization, and off-leash freedom

The 12-Week Puppy Program for puppies under 20 weeks, focused on building a confident, social, and well-mannered foundation from the very beginning

Pro Coaching which adds direct trainer messaging and video feedback on top of the full training program for owners who want personalized professional support

How does the weekly unlock system work?

Each week of the curriculum unlocks after you have completed the previous week and allowed 7 days to pass. This is intentional — your pet needs time to practice and absorb each week's lessons before moving on. Rushing through a training program is one of the most common reasons people don't get results.

What if my dog is older - is it too late to train them?

It is never too late. The 6-Week Standard Program works with dogs of any age. Older dogs can absolutely learn new behaviors and break old habits with the right approach and consistency.

What does the Pro Coaching plan include?

Pro Coaching gives you everything in the standard plans plus the ability to send messages directly to a trainer and submit videos of your training sessions for professional feedback. It is the closest thing to having a personal trainer in your corner without the cost of private in-person sessions.

How do I get started with Guiding Paw?

Download the app, create your account, and complete the onboarding questionnaire. We ask about your pet's age, breed, personality, behavior challenges, and your lifestyle so we can recommend the right program and personalize your experience. The whole process takes about five minutes and your first lesson is ready immediately after.

What information do I need to complete onboarding?

Just basic information about your pet — their name, age, breed, gender, and any behaviors you want to work on. You will also choose your preferred daily training time so the app can build a routine that fits your schedule.

Can I add more than one pet to my account?

Yes. Guiding Paw supports multiple pets and you can create individual profiles for each one. Each pet gets their own training program, progress tracking, and health records so nothing gets mixed up.

What if I have both a dog and a cat?

No problem. You can set up separate profiles for each pet and follow the appropriate program for each one. The dog and cat programs are entirely separate and customized for each species.

What is the Daily Routine Builder?

The Daily Routine Builder lives on your dashboard and helps you build a consistent daily schedule for your pet including walks, training sessions, engagement games, and enrichment activities. You can check off each item as you complete it so nothing gets skipped.

What is the LIVE section of the app?

The Live section covers your pet's daily lifestyle and wellness. It includes a GPS exercise tracker for walks, a grooming schedule, meal logging, and other daily care tools that help you stay on top of everything beyond just training.

What is the BOND section of the app?

The Bond section is dedicated to strengthening the relationship between you and your pet. It includes engagement games, enrichment activities, socialization challenges, and confidence-building exercises that go beyond basic obedience and deepen the connection between you and your pet.

What is the LEARN section of the app?

The Learn section is the heart of Guiding Paw. It is where your structured, week-by-week training curriculum lives — built by professional trainers and designed to take you and your pet from the basics all the way to real-world off-leash reliability.

Depending on your pet's age you will follow one of two programs. The 6-Week Standard Program is designed for dogs and cats of any age, covering everything from foundation skills and leash manners to e-collar introduction, recall, and off-leash freedom. The 12-Week Puppy Program is designed for puppies under 20 weeks and takes an age-appropriate approach to building the habits and confidence that will last a lifetime.

Each week unlocks after you complete the previous one, check off your lessons, and allow time for your pet to practice — just like a real professional training program.

Can I upload health and vet records to the app?

Yes. Guiding Paw includes a health records section where you can upload vaccine records, vet visit documents, and other important files directly to your pet's profile so everything is stored in one place.

Does the app track my training progress?

Yes. Your dashboard shows your current training streak, overall program progress, completed lessons, and which week of the curriculum you are on. Staying consistent is easier when you can see how far you have come.

Is my personal and payment information secure?

Yes. Guiding Paw uses industry-standard encryption to protect all personal information and payment data. We do not sell or share your personal information with third parties.

Can I cancel anytime?

Yes. There are no contracts and no cancellation fees. You can cancel your subscription at any time directly through the app or your app store account.

Can I switch plans after I sign up?

Yes. You can upgrade or downgrade your plan at any time from the Settings section of the app.

What payment methods do you accept?

We accept all major credit and debit cards as well as Apple Pay and Google Pay.

Bark Boss Academy Logo

GUIDING PAW LLC

Salt Lake City, Utah USA

[email protected]
801-435-1239

Copyright © 2026 | All Rights Reserved