Terms and Conditions for Guiding Paw LLC (the “Provider”)
Last Updated: 04/15/2026
PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES.
These Terms of Service (“Terms”) are a legally binding agreement between you (“User,” “you,” or “your”) and Guiding Paw LLC (“Company,” “we,” “us,” or “our”) governing your use of our website, mobile application, and services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.
2. License to Use the App
Guiding Paw LLC grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use.
The application is licensed to you, not sold. You do not acquire any ownership rights in the Services.
3. Acceptable Use
You agree not to:
Copy, modify, or create derivative works of the Services
Reverse engineer, decompile, or attempt to access source code
Resell, distribute, or commercially exploit the Services
Use bots, scraping tools, or automated systems
Interfere with or disrupt the Services
Use the Services in violation of any law
We reserve the right to suspend or terminate access for violations.
4. Accounts and Responsibility
You agree to:
Provide accurate information
Keep your login credentials secure
Be responsible for all activity under your account
5. Services Overview
Guiding Paw LLC provides:
Online dog and cat training programs
Virtual coaching sessions (e.g., Zoom)
Digital content and resources
Limited in-person training (not guaranteed)
All Services are educational in nature.
6. No Guarantees
Every pet and situation is different.
We do not guarantee specific training results. Outcomes depend on consistency, environment, and user participation.
7. Pet Safety and Responsibility
You are fully responsible for:
Supervising your pet(s)
Ensuring safe training practices
Any behavior, injury, or damage caused by your pet(s)
Pets can behave unpredictably. You assume all risks associated with participation.
8. Payments and Subscriptions
Some Services may require payment.
Fees are charged as displayed at the time of purchase
Subscriptions automatically renew unless canceled before the end of the billing period
You authorize us to charge your selected payment method
Pricing and features may change with notice
All sales are final unless required by law.
9. Scheduling and Cancellations
At least 24-hour notice is required to reschedule
Missed sessions may be forfeited
Late arrivals may result in shortened sessions
10. User Content
You may submit content such as videos, photos, or training information.
By submitting content, you:
Confirm you have the right to share it
Grant us a limited license to use it to provide and improve our Services
You are solely responsible for your content.
We are not responsible for user-submitted content.
11. Third-Party Services
We may use third-party platforms (e.g., payment processors, video tools).
We are not responsible for their performance or policies.
12. Privacy and Tracking
Your use of the Services is also governed by our Privacy Policy.
By using the Services, you acknowledge that we may use analytics and advertising tools as described in our Privacy Policy, including tracking technologies where permitted.
13. Updates and Changes to Services
We may modify, update, or discontinue any part of the Services at any time without notice.
14. Termination
We may suspend or terminate your access at any time for violations of these Terms or for any other reason.
Upon termination, you must stop using the Services.
15. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We do not guarantee that the Services will be uninterrupted, error-free, or meet your expectations.
16. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid for the Services
17. Indemnification
You agree to indemnify and hold harmless Guiding Paw LLC from any claims arising from:
Your use of the Services
Your violation of these Terms
Your pet’s behavior or actions
18. Export Compliance
You agree to comply with all applicable U.S. export laws and regulations when using the Services.
19. Time Limitation on Claims
Any claim arising from these Terms or the Services must be brought within one (1) year after the claim arises, or it will be permanently barred.
20. Governing Law
These Terms are governed by the laws of the State of Utah, United States.
21. Dispute Resolution
We encourage resolving disputes informally first.
If unresolved, disputes may be resolved through binding arbitration, as permitted by law.
22. Changes to These Terms
We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.
23. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Guiding Paw LLC.
24. Text Messaging Terms
By providing your mobile phone number and opting in through our website forms or other consent methods, you agree to receive text messages from Guiding Paw LLC.
These messages may include customer support responses, appointment reminders, scheduling notifications, service updates, account alerts, and promotional offers related to our products and services.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchase.
Wireless carriers are not liable for delayed or undelivered messages.
We reserve the right to modify or discontinue our messaging program at any time.
25. Contact Us
If you have questions about these Terms, please contact us:
801-435-1239
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